Course curriculum

    1. Welcome & Introduction

    2. Meet your Instructor

    3. Join Our Facebook Community!

    4. Common Cause vs Special Cause Variation

    5. Assignment

    6. Possible factors that prevent effective problem solving

    1. 8D Report: Overview

    2. Download 8D Report Template

    3. 8D Report Template (Standard & Advanced

    4. D0: Emergency Response and Preparation

    5. D1: Setup the Team

    6. D1: Values for 8D Team Meeting

    7. D2: Problem Definition

    8. D3: Containment Actions (1 of 2)

    9. D3: Containment Actions (2 of 2)

    10. D3: How Reliable Is 100% Visual Inspection?

    11. D4: Root Cause Analysis

    12. D4: Fishbone Analysis (ISHIKAWA)

    13. D4: 5 Why Analysis

    14. D4: Avoid these biggest mistakes!

    15. D4: Data collection

    16. D4: MSA - Measurement System Analysis (short introduction & reminder)

    17. D4: 7 Quality Tools and Data Visualization

    18. D5: Define Corrective Actions

    19. D5: Poke Yoke - Error Proofing

    20. D5: Creativity & New Ideas

    21. D5: Action Evaluation & Selection Matrix

    22. D6: Implement Corrective Actions

    23. D7: Preventive Actions

    24. D8: Team Reflection & Recognition

    25. D8: Key questions to reflect on the 8D process & collaboration

    1. Example 1: Pizza too small

    2. Example 2: Engineering Issue

    3. Example 3: Customer Service Complaint

    1. Q&A

About this course

  • $19.00
  • 35 lessons
  • 3.5 hours of video content

Everything You Need To Know About 8D